Fees / Contact | Newborn Home Care

Fees & Contact

How To Book

1. We offer a free initial 15 -20 min discussion to understand your needs. This can be by phone or email where we will go through the outlined information below to best determine the help you are seeking.

It also gives you a chance to connect with us and understand the type of expertise we offer.

2. A phone, Zoom or in home consultation will then be scheduled for a convenient time.

3. Please send confirmation of transfer of fees prior to the consultation.

We look forward to taking your call to discuss how Newborn Home Care can be of assistance to you.

Mobile: (+61) 0401381257

What’s App: (+61) 0401381257

Email: support@newbornhomecare.com.au

Newborn Home Care respects the diversity of the family unit that a baby is born into. We are here to help.

With our apologies, English is the only language spoken or understood.

Please accept that for simplification only, we use the terms 'he' and she' to represent all babies, whilst acknowledging that some people do not choose to assign gender to their precious bub.

The initial consultation with us involves a package of care tailored to help you deal with the issues you are experiencing. It generally starts with a two hour visit in your home (if Sydney based) and includes any additional visits that are required to help you manage the difficulty you are seeking help with.

The package includes a comprehensive report detailing the information we have covered for your ongoing reference.

It also offers the option of touching base by text or phone in the short term, until you feel confident with the solutions we have explored.

Consultation Fee is $240 (incl GST).

Fees

Additional breastfeeding and lactation support as time goes on, or a refresher consultation for clients who have previously used the Possums Approach is available.

Consultation Fee is $140 (incl GST).

The Pre-natal and Post-natal Birth preparation packages are held across two sessions of two hours each.

Small Groups of parents are offered an individual reduced fee.

Meetings are in your home or via Zoom.

Fee includes the program and the option of an in home visit after the birth at no additional cost to help you consolidate your understanding of how to best care for your newborn baby.

We will provide you with a written reference guide.

Birth Package Fee is $500 (incl GST).

Sleep Support for a baby of any age is available by phone, Zoom or home consultation. We provide the same support that you can access by subscribing to possumssleepprogram.com which provides extensive online resources and group Zoom sessions, often led by Dr Douglas herself.

Take a look at the site and its offerings here.

If you HAVE subscribed to possumssleepprogram.com and want to have a more individualised discussion about your family's needs, Newborn Home Care offers a 60-minute consultation for $160 (incl GST). This fee is in addition to any subscription fee paid to possumssleepprogram.com.

If you HAVE NOT subscribed to this program, Newborn Home Care offers a 90-minute consultation for $240 (incl GST).

Fee includes the consultation, a report and the option of 14 days follow up via phone/email/text message if required.

For NDIS Reports and Support Worker training please contact Newborn Home Care regarding fees.

Payment

Payment is by Electronic Funds Transfer to the below nominated bank account.

Cheques are not accepted.

Health Fund Rebates may be available (check with your Fund).

NDIS Claims and reports are available.

Medicare rebates are not claimable.

Newborn Home Care ABN 17121359706

Business name NEWBORN HOME CARE

Bank NAB

BSB number 082-356

Account number 88-992-5816

Please opt to send a payment notification email when making the online bank payment to: support@newbornhomecare.com.au

Include your name in the reference section of the transaction.

You will be provided with a receipt.

Health Fund Rebates may be available for Lactation Services.

Please Enquire

Julie Kesby

Registered Nurse (AHPRA)

International Board Certified Lactation Consultant (IBCLC)

Neuro-Protective Developmental Care Practitioner, NDC Institute, Australia (also known as the Possums programs)

Sydney Children's Hospital, Family & Infant Neuro-Developmental Education program (FINE 1)

Member Australian Breastfeeding Association (ABA)

Member Lactation Consultants Aust & NZ (LCANZ)

Prenatal cost

Refund Policy

Please note that 48 hours notice is required for cancellation to receive a full refund.

24 hours notice is required for cancellation to receive a 50% refund.

Refunds for cancellations that occur with less notice are issued only at the discretion of Newborn Home Care.

Cancellation notification can be made by email to: support@newbornhomecare.com.au

or by phone or SMS Mobile: 0401381257.

Personnel from Newborn Home Care will, naturally, not attend a visit in your home if they are unwell or displaying any symptoms of COVID. Under these circumstances you will be notified at the earliest possible time and arrangements for rebooking made.

A full refund will be provided if the appointment is not re-scheduled.

Helpful Information for Free Initial Phone Discussion

About the Birth

The type of birth you had and whether any medical conditions for you or your infant played a role in this.
A copy of the discharge letter from the hospital, if you have one.

About Your Baby

Your baby’s or babies names, birth date and gestation.
The birth weight of your baby and any other weights that have been recorded since.
Your current feeding pattern and any difficulties you are noticing with this.
What you have already noticed about this tiny human being who has entered your family, particularly about his personality and temperament.
Whether there has been a history of vomiting, temperatures, jaundice, or unusual behaviour by the baby.
How many wet nappies and bowel movements your baby is having on a daily basis.
Any medications / immunisations your baby has had since birth.
What a typical day/night is like with your baby.

About the Parents

Any history of mastitis.
Your breastfeeding history.
Any medical conditions or medications you are currently prescribed or taking.
Your social situation - who is at home with you? Who are your support people? Are there other children?
Anything else you would like to tell me or feel I should know?
What are you seeking help with? (Sometimes there are a few inter-related factors)

If Still Pregnant

Your age, pregnancy gestation and where you plan to give birth.
How the pregnancy is progressing.
Any medications that you take.
Anything about your medical and obstetric history that you feel I should know.
Are you thinking about breastfeeding?
Your social situation - who is at home with you? Who are your support people? Are there other children?
Anything else you would like to tell me or feel I should know?
What are you seeking help with? (Sometimes there are a number of elements)

Step-Parents

Surrogate

Adoptive Parents

Are you thinking about breastfeeding?
Your social situation - who is at home with you? Who are your support people? Are there other children?
Anything about the medical and obstetric history that you feel I should know.
Anything else you would like to tell me or feel I should know?
What are you seeking help with? (Sometimes there are a few inter-related factors)

Call or email your concerns and we will endeavour to contact you back

the same day.

Our initial chat carries no fee.

We can schedule a consultation once we know the type of help you are

seeking.

Mobile: 0401381257

Email: support@newbornhomecare.com.au

WhatsApp: 0401381257

Home Visit Policy

Before we can come to your home to help you, we would appreciate having a conversation with you about the following:

COVID protection for both you and Newborn Home Care personnel.
Whether you have any animals in your home.
Whether anyone at your home smokes cigarettes or vapes.
Whether there are any police protection or child protection agencies involved in your family circumstances.
Whether any parking restraints exist.
Access to bathroom facilities if required.